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Getting Started

Learn how to set up your AskNest AI chatbot in 60 seconds and start automating support.

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Configuration

Customize your chatbot, add knowledge bases, and configure integrations.

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Conversations

Manage conversations, review chat history, and handle escalations.

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Integrations

Connect AskNest AI with your favorite tools and platforms.

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Billing & Plans

Understand pricing, manage subscriptions, and billing information.

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Security & Privacy

Learn about our security measures and data protection policies.

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Frequently Asked Questions

Quick answers to common questions

How long does it take to set up AskNest AI?
You can set up AskNest AI in just 60 seconds! Simply sign up, add your knowledge base or website URL, customize your chatbot's appearance, and embed the widget code on your site. No technical skills required.
What happens when the AI can't answer a question?
When AskNest AI encounters a question it can't confidently answer, it automatically escalates to your human support team. You can configure escalation rules, set up email notifications, or integrate with your helpdesk system.
Can I customize the chatbot's appearance?
Yes! You can fully customize your chatbot's colors, position, greeting message, and avatar to match your brand. Our visual editor makes it easy to see changes in real-time.
Is there a free trial?
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can cancel anytime during the trial period.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest using industry-standard AES-256 encryption. We're GDPR compliant and SOC 2 certified. Your data is stored in secure data centers with regular backups.
Can I integrate with my existing tools?
Absolutely! AskNest AI integrates with popular platforms including Slack, Zendesk, Intercom, HubSpot, Salesforce, and more. We also provide a REST API for custom integrations.

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